About TQA

We are an international technology services and consultancy firm headquartered in Texas, USA. We are partnered with enterprises across North America and Europe to deliver next-generation results through emerging technologies.

We have offices in Austin, TX; Birmingham, AL; Cardiff and London, UK, and with delivery centers in Romania, the Philippines, and LATAM; we are expanding rapidly in 2025 and beyond. This is an exciting time to join our team as we scale our global presence, innovate with automation, AI, Intelligence Automation, Agentic platforms, and Data Services to empower businesses to transform their industries.

At our core, we believe in innovation, impact, and growth—both for our clients and our people. We offer an accelerated career path, giving you the opportunity to work on cutting-edge projects, develop your expertise, and grow into leadership roles quickly. If you are looking for a fast-paced, dynamic environment where you can make a real impact, this is the place for you.

Position Overview:

We are seeking an experienced Business Analyst (2–5 years) to join our Advisory team. In this role, you will help clients evaluate business processes, assess automation opportunities, and develop strategic roadmaps that connect business outcomes with technology solutions. You will lead discovery workshops, build business cases, and translate client needs into actionable solutions.

This position is ideal for someone with consulting experience in process analysis and automation, who can work across multiple technologies (e.g., RPA, AI, and agentic solutions) and advise business and technical stakeholders alike.

Key Responsibilities

Process & Opportunity Assessment – Evaluate client processes, identify automation and AI opportunities, and define AS-IS and TO-BE process models.

Client Advisory & Road Mapping – Build strategic recommendations, business cases, and ROI models that align automation with business objectives.

Facilitation & Documentation – Lead client workshops, gather and structure requirements, and develop clear documentation to guide delivery teams.

Solution Alignment – Translate client needs into solution requirements, ensuring fit-for-purpose approaches across automation and AI technologies.

Stakeholder Engagement – Serve as a bridge between business and technical teams; communicate insights and recommendations at both operational and executive levels.

Delivery Support – Partner with delivery teams to ensure solutions meet requirements, support UAT planning, and track benefits realization.

Required Skills & Experience

• 2–5 years’ experience in business analysis, process evaluation, or consulting.
• Experience identifying and evaluating opportunities for automation and AI solutions.
• Strong workshop facilitation and client-facing consulting skills, including working with senior stakeholders.
• Ability to create ROI models, business cases, and roadmaps.
• Familiarity with automation and AI/agentic technologies (e.g., RPA, workflow, intelligent automation).
• Strong collaboration skills, with the ability to work across business and technical teams.
• Bachelor’s degree in a relevant field (business, IT, engineering, or related).

Preferred (not required):

• Certifications in business analysis, automation, or AI.
• Experience with multiple automation platforms or AI tools.

TQA is an equal opportunities employer. We welcome your application and believe in diversity of experience and opinion. Applications will be considered without regard to education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, color, religion, disability, sexual orientation, and beliefs. We celebrate multiple approaches and points of view and believe passionately that employing a diverse workforce is central to our growth and success, so we are building a culture where difference is valued.